HELPDESK

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Reach your support department easier when you needed help.


Contact Our Sales Team


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Benefit for person who get support

  • Image Can be a knowledge management, which can connect every employee within organization when they needed help. Every incident made through this system will be record and can be search again.

  • Image Incident can be open anywhere with website and application.

  • Image Quota/Ticket available amount can be check and system will provide the quota and incident information.

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  • Image Search for incident by its status with notification system by email.

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  • Image Real-time Chat system with support personnel

  • Image File uploading in each Incident (Supported file: photo, .pdf, .docx, .xlsx, .pptx)

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Benefit for supporter

  • Image Get alert for internal/external incident reported real time.

  • Image Chat system to keep up with person who need support.

  • Image Make an investigation and plan the process for any incident reported in the system.

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  • Image Quota/Ticket available amount can be check and system will provide the quota and incident information.

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